Nava PBC 37d ago

Nava Labs partnered with Goodwills in Texas and Pennsylvania to pilot an AI-powered Referral Generator. This tool — which was integrated into existing case-management workflows — aims to make it easier for Goodwill staff to refer clients to a range of health and social services. In this virtual demo day, we’ll share: - A live demo of the tool - Our evaluation methodology - Our findings on usage, administrative burden, trust, perception of AI, and more - Perspective from Goodwill staff https://www.navapbc.com/labs/caseworker-ai-tools/referral-generator