NetHopeOrg 84d ago

For access to resources featured in this webinar, please visit: https://nethope.org/webinars/yes-and-ai-how-agents-join-your-team/ Your team may already use Copilot to search documents or draft emails. That's a start, but in a sector where funding is shrinking and workloads are growing, "smarter search" isn't enough. What happens when you need AI that actually does things: triages incoming partner reports, flags gaps in a Flash Appeal, or coordinates logistics across three time zones? ​In this webinar, you’ll learn a practical, five‑level roadmap for using AI agents in humanitarian and development work—and see how to move forward safely and realistically. ​We’ll walk through the five levels of agent maturity, with real-world examples at each stage: ​Level 1: Knowledge agents – Answer questions using your policies, guidance, and programme documents. ​Level 2: Workflow agents – Extract, flag, and route information, such as pulling key data from partner narrative reports. ​Level 3: Specialised AI – Custom models trained on your data, like demand forecasting or early‑warning classification. ​Level 4: Agentic reasoning – Multi‑step problem solving with human approval, such as drafting a crisis response plan and identifying resource gaps. ​Level 5: Agent teams – Multiple agents working together across logistics, finance, needs assessment, and reporting. ​We’ll also map these levels to NetHope’s AI Readiness dimensions so you can see where your organization fits today and what to prioritize next. ​What you’ll learn and take away: ​How to assess your organization’s current AI maturity and readiness ​What data, guardrails, and change management are needed at each level ​When not to move to the next level—and why that matters ​How to build a simple Level 2 agent using Microsoft Copilot Studio (no coding) ​A working agent prototype, plus a one‑page roadmap and prompt kit to reuse with your team ​Who should attend: IT leaders, digital and program leads, and anyone deciding how—or whether—to move beyond basic AI tools. No technical background required.​ Speaker Bios Jivtesh Singh is an AI Global Black Belt in Microsoft's Elevate Team, based in Geneva. Having lived and worked across six countries - from India to Australia to Switzerland - he brings a genuinely global lens to AI. His mission? Getting this technology into the hands of the changemakers who need it most: the organizations tackling the world's hardest problems. You can find his posts on LinkedIn at https://www.linkedin.com/in/jivtesh/ and catch him teaching and attending classes with Fractal Uni Geneva. Laura Rubio is an HR and organizational transformation specialist at UNAIDS, based in Bonn. With experience across the UN system and the private sector, she brings a cross-sector perspective to AI adoption in complex environments. She focuses on translating emerging technologies into practical, responsible solutions that strengthen teams, safeguard institutional knowledge, and support impact in times of change. Find her on LinkedIn here: https://www.linkedin.com/in/laura-rubio-pro/ Session Resources Try the tools: https://aka.ms/nethopeai Copilot Studio (build your own agent): https://copilotstudio.microsoft.com Copilot Cowork (Frontier preview): https://aka.ms/cowork Microsoft 365 Copilot: https://copilot.microsoft.com Hands on Labs https://microsoft.github.io/agent-academy https://microsoft.github.io/copilot-camp NO Code path: https://microsoft.github.io/copilot-camp/pages/make/ Responsible AI at Microsoft: https://www.microsoft.com/ai/responsible-ai NetHope & Sector NetHope Digital Nonprofit AI Readiness Framework: https://nethope.org/articles/assessing-your-digital-nonprofit-ai-readiness/ NetHope AI Lighthouse: https://nethope.org/programs/discover-the-ai-lighthouse-your-guide-to-responsible-purpose-driven-ai-specifically-for-nonprofits/ AI for Nonprofits Professional Certificate by Microsoft Elevate, LinkedIn, and NetHope https://www.linkedin.com/learning/paths/ai-for-nonprofits-professional-certificate-by-microsoft-elevate-linkedin-and-nethope NetHope Center for the Digital Nonprofit: https://nethope.org/what-we-do/accelerating-together/