Bringing public services closer to the people.

Bringing public services closer to the people.

Administrative services should be fast, equitable, and accessible to everyone. By leveraging online platforms and mobile units, we are supporting local administrations to bridge the distance, ensuring that even the most remote communities can access public services. As we transition to the second phase of Improved Service Delivery (ISD II) Programme, our focus remains on supporting innovative one window service processes so that quality public services are within reach for every citizen. The GIZ ISD II Programme is financed by the German Federal Ministry for Economic Cooperation and Development (BMZ), the Government of Luxembourg (LuxAid) and the Swiss Agency for Development and Cooperation (SDC). #PublicService #Governance #DigitalInclusion #GIZ #ServiceDelivery