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Luis Quintero: What does it take to succeed as a General Manager?

“Take care of your people, and they will take care of your business and your customers.”

Luis Quintero, General Manager at Royalton CHIC Cancun, part of Royalton Hotels and Resorts, shares his approach to leadership, rooted in clarity, discipline, and staying close to his team.

For Luis, success starts with clear objectives, but it’s the connection with people that drives real impact. When teams feel involved, even in everyday moments, they understand they’re part of something bigger.

Read the full article on our blog