University as a Service for Society | SDN Community Voices nº053
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University as a Service for Society | SDN Community Voices nº053

💭 What if a university is a service, and most of what makes it work happens backstage, where no one's looking? 🌟 Join us LIVE for SDN Community Voices nº053 | University as a Service for Society 🌟 In this episode featuring Monika Molin, Creativity & Strategy for Higher Education (higher-education innovation and transformation) at TH Wildau, we explore what it means to design a university not as an ivory tower, but as a service for society, and why real change has to come from within. We usually judge a university by its frontstage: lectures, programmes, the campus you see. But behind it sits the backstage: administration, governance, tangled processes that quietly decide whether innovation is even possible. Together, we'll explore: 🎓 What "university as a service for society" actually means, and why change has to come from within 🏛️ Frontstage vs. backstage: why the invisible processes make or break good teaching 🗣️ Communication & transfer: how universities step out of the ivory tower and truly reach society Impactful change in higher education often depends on what happens behind the scenes. From untangling administrative processes to bringing teaching staff, administration and students along, transforming a university means leading from the inside out, through participation, user-centred thinking, and trust. 📺 Live on SDN's LinkedIn & YouTube 📅 Thursday, 2 July 2026 ⏰ 14:00 CEST | 08:00 EST | 20:00 AWST 🌐 The conversation is in German. Turn on YouTube's translation feature to follow along in your own language. 🎙️ Hosted by Genevieve Brechel, Senior Service & Experience Design Consultant, CX Researcher & Facilitator | Genevieve Brechel Consulting, Community Lead of Service Design Drinks Berlin & Founder of KREATIV UNTAPPED 🎟 Join us live and be part of the conversation 💬 Drop your questions in the comments, we'll bring them into the LIVE conversation. 👉 Explore TH Wildau's "Spielraum für Innovation": https://www.th-wildau.de/hochschule/spielraum-fuer-innovation #ServiceDesign #SDN #CommunityVoices #DesignLeadership #HigherEducation #Hochschulinnovation #DesignStrategy #ServiceDesignNetwork #DesignCommunity As part of our series, we invite the Service Design Network community to learn, share, and be inspired by voices shaping our global practice. Like, Share, and Follow us on LinkedIn, Instagram, and YouTube.