UN Innovation Network 25d ago

This session explores how AI and behavioural science are being applied in digital, operational and consumer-facing systems. Featuring examples from DGC, ESCWA, UNEP and UNITAR, the session examines applications in transport and mobility, consumer protection, sustainable consumption, tourism and platform design. Speakers discuss how AI and behavioural science can improve services, support better decisions, shape digital environments and address risks around trust, consumer choice and employee experience.