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Asylum and Refugee Protection: Navigating a Digitalising Bureaucracy
What happens when an asylum system moves online? Focusing on South Africa, this episode examines how digitalisation is changing access to refugee protection, legal status, and everyday interactions with bureaucracy. It asks whether online systems introduced in the name of efficiency can also create new barriers for those seeking protection.
Guests:
Saskia Greyling, post-doctoral research fellow, nccr – on the move, University of Neuchâtel https://nccr-onthemove.ch/people/greyling/
Asha Uwamahoro, Scalabrini Centre of Cape Town
Corey Johnson, doctoral candidate, African Centre for Cities at the University of Cape Town
Host and editorial production: Julia Litzkow, Knowledge Transfer Officer https://nccr-onthemove.ch/people/litzkow/
Audio production: RebelMango https://rebelmango.com/
Recording date: 3 September 2025
Learn more:
nccr – on the move research project: https://nccr-onthemove.ch/projects/data-politics-and-new-regimes-of-mobility-and-control-during-and-after-the-covid-19-pandemic/
Materialising Digital Borderscapes Article: https://www.cogitatiopress.com/socialinclusion/article/view/10871/4770
Scalabrini Centre: https://www.scalabrini.org.za/
Costly Protection Report: https://lawyersforhumanrights.b-cdn.net/wp-content/uploads/2020/09/Corruption-Report-V4-Digital.pdf
With special thanks to:
Ruth Mutseriwa, whose voice performance is featured in the episode introduction
Video chapters:
00:01 Introduction: A Busy Morning at the Scalabrini Centre
00:49 The Challenge of Digital Access
01:42 Meet the Experts: Saskia Greyling and Asha Uwamahoro
04:24 Research Project: Data Politics and New Regimes of Mobility
05:55 The Scalabrini Centre
07:17 Historical Context: Migration to South Africa
09:30 The "Old" Asylum System
11:03 Impact and Challenges of the "New" Digital System
16:41 Facts and Figures Behind the Digital System
18:05 Looking Ahead: Recommendations for Improvement
