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Closing the Gap: How eCHIS and TaifaCare Are Linking Communities to Clinics | CHT Community Story
eCHIS & TaifaCare HMIS Interoperability: Closing the Referral Loop in Kenya
In this session from Medic's June 2026 Community Roundup, the team behind Kenya's eCHIS-TaifaCare HMIS interoperability integration walks through how digital referrals are now flowing seamlessly between community health promoters and facility clinicians, and what it took to get there.
Watch a live demo of the full referral workflow: from a community health promoter identifying a patient in eCHIS, to the referral arriving at the facility HMIS, to the closed-loop outcome notification coming back to the CHW.
You'll also hear from Joseph Murage of AfyaReach on the real-world lessons from piloting this in Kirinyaga County — including the bottlenecks, the facility code mismatches, and what it means to build interoperability on top of a rapidly evolving national health ecosystem.
Topics covered:
How Kenya's Digital Health Superhighway (HIE) enables community-to-facility data exchange
Patient identity reconciliation via the National Client Registry across all 47 counties
The eCHIS-to-TaifaCare HMIS referral workflow, step by step
Closed-loop referral mechanics: missed referral tasks, follow-up workflows, and outcome notifications
Field lessons from Kirinyaga County: what worked, what broke, and what's next
Infrastructure considerations and monitoring mechanisms for scale
Presented by: Alex Kombo (App Developer Manager, East Africa, Medic), Irene Mburi (App Developer, Medic), Fred (Medic), Joseph Murage (Lead M&E, AfyaReach)
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