Artificial Intelligence Is Making Health Coverage Decisions. It Comes With Risk to Patients.
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Artificial Intelligence Is Making Health Coverage Decisions. It Comes With Risk to Patients.

Major health insurers and even Medicare are using artificial intelligence to make coverage decisions. But class action lawsuits have accused insurers of using AI to wrongfully withhold treatment, and new research illuminates the risks. The way insurers decide if or how to cover care already has problems. Using AI could “at least replicate a bad human system,” one researcher says.