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Airline Retailing at BCD Travel
00:11 How far ahead are you on your journey towards
Modern Airline Retailing (MAR)?
2:46 How do you view the MAR Industry Transition Roadmap
and its proposed timelines for seller readiness?
What are the key enablers or blockers
you foresee in meeting these milestones?
4:47 How is your organization aligning with your airline
partners in the transition to Offers and Orders? What role do you see TMCs playing in
shaping a more dynamic retailing ecosystem?
6:07 In what ways are you adapting your services
to reflect the shift toward modern,
customer-centric air travel retailing, especially in
terms of personalization and seamless servicing?
7:54 What investments or innovations are you
prioritizing to support real-time offer creation,
order management, and post-booking servicing
in a world without traditional PNRs and tickets?
9:54 What is your key message to your peers and partners
in the value chain at this stage of the transition to MAR?
For a comprehensive overview of the IATA standards and program enabling value creation through Airline Retailing, please visit: iata.org/retailing
