IATAtv IATAtv 291d ago
Airline Retailing at BCD Travel

Airline Retailing at BCD Travel

00:11 How far ahead are you on your journey towards Modern Airline Retailing (MAR)? 2:46 How do you view the MAR Industry Transition Roadmap and its proposed timelines for seller readiness? What are the key enablers or blockers you foresee in meeting these milestones? 4:47 How is your organization aligning with your airline partners in the transition to Offers and Orders? What role do you see TMCs playing in shaping a more dynamic retailing ecosystem? 6:07 In what ways are you adapting your services to reflect the shift toward modern, customer-centric air travel retailing, especially in terms of personalization and seamless servicing? 7:54 What investments or innovations are you prioritizing to support real-time offer creation, order management, and post-booking servicing in a world without traditional PNRs and tickets? 9:54 What is your key message to your peers and partners in the value chain at this stage of the transition to MAR? For a comprehensive overview of the IATA standards and program enabling value creation through Airline Retailing, please visit: iata.org/retailing