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Airline Retailing at Hawaiian Airlines

00:11 Where is Hawaiian Airlines on its 
modern retailing journey,
 particularly in the Offers phase?
1:23 Can you share some of the
 challenges you faced and
 how you overcame them?
2:41 What are your priorities and timelines for 
transitioning to a more customer-centric model, 
and how do you see this impacting
 your operations with partners?
4:06 What is your key message to your peers and partners 
in the value chain at this stage of the transition to MAR?

For a comprehensive overview of the IATA standards and program enabling value creation through Airline Retailing, please visit: iata.org/retailing