Universal Postal Union 307d ago

In this interview, Gaurav Metha, Quality of Service Fund (QSF) Project Unit Coordinator a.i. Postal Operations Directorate, UPU, explains how since its ideation in 1999, the QSF has grown from supporting basic improvements to enabling cutting-edge transformation. From robotic sorting and advanced operational tech to AI-assisted logistics, projects funded today are redefining what is possible.