Universal Postal Union 34d ago

In this interview, Brody Buhler, CEO of Escher Group, explores five major trends transforming the global postal and delivery landscape and the growing pressures facing postal operators and logistics providers worldwide. He discusses the impact of parcel price deflation, increasing competition from marketplace-driven delivery networks and the structural disruption affecting cross-border postal flows following recent regulatory changes. The conversation also examines the growing importance of out-of-home delivery as part of customer choice architecture, the emergence of returns as a standalone supply chain and the shift of digital marketplaces into carrier operations. Brody highlights how these trends are reshaping postal business models, delivery economics and operational strategies across the sector, emphasizing the need for postal operators to adapt to a rapidly evolving logistics environment.