Universal Postal Union 15h ago

As artificial intelligence becomes central to global development, the challenge is no longer only about shared principles, but how to translate them into practical guidance across sectors and contexts. In this episode of Voice Mail, Amandeep Singh Gill, United Nations Under-Secretary-General and Special Envoy for Digital and Emerging Technologies, reflects on how the United Nations Global Digital Compact can help turn global frameworks for digital cooperation into action on the ground, including through critical infrastructures such as postal networks. He explains how United Nations agencies are already using emerging technologies in areas such as health, education and humanitarian response, and how Posts, with their trusted last-mile presence and role in data and goods flows, are well positioned within this broader digital ecosystem. Mr Gill highlights the importance of aligning global guidance with national digital transformation strategies, ensuring that principles are embedded in real-world systems rather than remaining aspirational. He also underscores the role of the United Nations in convening stakeholders and supporting collaboration to ensure that digital public infrastructure and artificial intelligence serve inclusive and sustainable development outcomes.