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How to use Genesys Part 2
Back in February 2025, our team hosted a webinar introducing the platform’s latest features, including advanced filtering and visualization, and translations. We were delighted by the turnout and your feedback from the user survey.
Following that webinar, we launched a user survey to better understand how you use Genesys and how we can improve the platform. Based on the results, we now organized a Part 2 of this webinar series, in which we explore more advanced topics that build on the first session:
1. Introduction 00:00:00 - 00:02:46
2. Genesys AI search 00:02:46 - 00:15:57
3. Querying characterization and evaluation data 00:15:57 - 00:29:42
4. Q&A on Genesys AI 00:29:42 - 00:33:45
5. Genesys API and R package 00:33:45 - 00:37:16
6. Support services 00:37:16 - 00:42:25
