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Accessibility as a Roadmap: A Conversation with Aeroporti di Roma
Why is it important for your airport to provide accessible services?
Catherine Ballester, Head of Benchmarking (Transformation & Technology) at Aeroporti di Roma, has a clear answer: everyone must be able to participate in the magic of travel, regardless of their physical, cognitive, sensory, or cultural characteristics.
She shares how the ACI Accessibility Accreditation Program gave ADR a structured way to measure its maturity and chart a path forward, not just as a recognition, but as a genuine step into the future.
Discover how the AEA program can guide your airport’s journey: https://aci.aero/programs-and-services/airport-accreditations/accessibility-enhancement-accreditation-program/