Centre for Social and Economic Progress (CSEP) 192d ago

In one of the most piercing reflections from the OTP Please book-launch, Santosh Desai unpacks the reality of gig and delivery work with a comparison that lands hard: gig workers as “fax machines in slow motion.” Stripped to the most basic unit of labour — moving goods from A to B — their work sits behind the convenience of clicks, but the system around them has barely any pathways to mobility or dignity. In this clip, he explores: • how the inversion from “we go to goods” to “goods come to us” reshaped entire human systems • why the machine behind quick commerce is almost fully human • how workers are pulled in by the promise of high earnings, only to face tightening conditions • why this class is “sandwiched” — closest to consumption, farthest from its benefits A sharp, unscripted moment that reframes how we think about the convenience economy. Watch more in the OTP Please playlist: https://youtube.com/playlist?list=PLwR_MKIDt8M9RfHAPGkEWxF2_fyAGoXWk&si=LS0RBu3yryc1soJ9 #booklaunch #gigworkers #platform #deliveryworkers #work #csep