Manager Software Development, Delhi, India

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA

PURPOSE

Manages a team of resources - FTEs Contractors Offshore - that develops implements maintains and supports software products and applications using appropriate processes methodologies and technologies in compliance with SITA's policies and procedures.

KEY RESPONSIBILITIES

· Oversee medium to large-scale development and implementation initiatives with significant cross-functional impact, ensuring applications and systems support long-term business objectives.

· Lead the team in building accurate project estimates, allocating resources, and making firm commitments to Project Managers to ensure timely and on-budget delivery.

· Contribute to the enhancement and continuous improvement of Software Development processes.

· Mentor, coach, and develop a team of engineering professionals, ensuring they have the skills and knowledge required to excel.

· Serve as the single point of contact (SPOC) for customer engagements—from requirements gathering through solution deployment.

· Liaise with Product Owner to PI and Sprint planning and work prioritization.

· Prepare, maintain, and present KPI dashboards tracking team performance and operational delivery.

Qualifications

EXPERIENCE

• 8+ years' experience in a Software Engineering environment.
• 3-5+ years in people management preferably with matrix experience in a global environment.

PROFESSION COMPETENCIES

· Agile Development

· Application Delivery Process

· Application Design Architecture

· Budgeting

· Cloud Computing

· Commercial Acumen

· Conceptual Thinking

· Configuration Management

· Conflict Resolution

· External Resource Management

· IT Industry: Trends & Directions

· IT Project Management

· Innovation

· Managing Change

· Managing Risk

· Release Management

· Requirements Analysis

· Server Operating Systems and Platforms

· Standards Procedures & Policies

· System Development Life Cycle

· System and Technology Integration

· Systems Thinking

· Technical Troubleshooting

· Technical Writing/Documentation

CORE COMPETENCIES

· Outstanding interpersonal skills

· Adhering to Principles & Values

· Communication

· Creating & Innovating

· Customer Focus

· Developing Talent

· Impact & Influence

· Leading Execution

· Managing Performance

· Results Orientation

· Teamwork

EDUCATION & QUALIFICATIONS

· Bachelor's or master's degree in computer science, Engineering, or a related discipline.

· Formal training or certification in project management is an added advantage.

· Proven experience leading delivery of .NET and/or Java-based software products.

· Hands-on experience working in a DevOps-driven environment with Azure DevOps (ADO) is required.