Pricing Associate, Amman, Jordan

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

As Pricing Associate, you will be responsible for supporting accurate and timely invoice generation and billing reporting across the EURO geography. The role ensures billing data integrity, adherence to country specific VAT/einvoicing requirements, and clear, reliable reporting to finance and commercial stakeholders to help drive cash collection and revenue quality.

WHAT YOU WILL DO :

1) Invoicing Operations

• Prepare and issue customer invoices in line with contract terms, billing calendars, and country specific tax rules (e.g., VAT rates, einvoicing portals where applicable).

• Validate billing data (customer details, PO numbers, pricing, consumption/usage, service dates) and resolve discrepancies before invoice submission.

• Post approved invoices to the ERP and coordinate dispatch (PDF, einvoicing networks/portals, customer portals).

2) Reporting & Analytics

• Produce weekly and month-end billing reports (e.g., invoices raised, credits, unbilled WIP, aging of unbilled, billing accuracy %), highlighting trends and risks.

3) Stakeholder Management

• Act as a first-line contact for billing queries from customers, Sales, Commercial, Account Management, and Collections.

• Track and close billing disputes promptly; feed recurring root causes into process fixes.

5) Continuous Improvement

• Identify opportunities to reduce billing cycle time , improve first-time-right invoices, and automate report packs

WHO YOU ARE:

• 1–2 years' experience in billing, accounts receivable, or finance operations in a multi-country environment (EU focus desirable).

• Bachelor's degree in (Finance/ management techniques / business data processing).

• Working knowledge of ERP/financial systems and Excel (lookups, pivots, basic modeling).

• Understanding of VAT basics and standard invoice/credit note flows.

• Strong attention to detail, numeracy, and a process mindset.

• Clear written and verbal communication; able to manage queries professionally with internal and external stakeholders.

Qualifications