Digital and Web Designer, Tunis, Tunisia

General

Description of assignment title: Digital and Web Designer

Assignment country: Tunisia

Duty stations: Tunis

Work location: On UN premises

Expected start date: 08/03/2026

Duration: 12 months(with possibility of extension)Long-term benefits and allowances

Sustainable Development Goal: 3. Good health and well-being

Host entity: WHO

Modality: Onsite

Type: National

Volunteer category: Specialist UCoS from Apr2026

Work schedule: Full-time

Number of Assignments: 1

Details

Mission and objectives:

• The World Health Organization serves as the directing and coordinating authority for public health within the United Nations system. WHO seeks to promote health, ensure everyone can attain the highest level of health, keep the world safe and serve the vulnerable through partnerships, people and countries.

Context:

• Global Conference and Training Centre:
• With extensive knowledge of WHO policies and processes, we provide administrative and Logistics support to Technical Units allowing them to concentrate on the technical program content.

Task description:

• The incumbent provides comprehensive support in digital communications, web management, and internal information dissemination for HRP/LHR, ensuring compliance with WHO standards and effective visibility of departmental outputs.
• 1. Digital Content Management
• Develop, update, and maintain HRP/LHR web pages, including web stories, publications, event announcements, photo stories, and opportunities
• Ensure content is up to date, properly formatted, and optimized for mobile and user experience
• Propose improvements to website structure, usability, and searchability
• Maintain consistency with WHO web standards and coordinate with the WHO web team for cross-posting and synchronization
• 2. Social Media and Newsletter Support
• Schedule and publish approved content on HRP social media platforms (e.g., LinkedIn and X/Twitter)
• Support the dissemination of the HRP Newsletter using dedicated distribution tools
• Prepare weekly and periodic newsletter submissions and internal communications
• Run monthly analytics on digital platforms and produce reports with insights, trends, and recommendations
• 3. Internal Communication and Visual Support
• Maintain and update departmental SharePoint sites, including calendars, documents, and resources
• Manage the HRP photo library within the WHO Photo Library system
• Prepare internal staff updates and departmental communications via email
• Perform basic graphic design tasks using templates (e.g., flyers, briefing notes, presentations)
• 4. Communication Monitoring and Quality Control
• Monitor generic departmental email inboxes and ensure timely response or redirection of queries
• Receive and process digital inquiries with discretion, prioritizing according to urgency
• Review and edit technical documents to ensure compliance with WHO editorial and publication standards prior to submission
• 5. Coordination and Follow-up
• Use tracking tools to monitor deadlines and ensure timely completion of tasks and responses
• Coordinate with internal WHO teams (web, communication, and administrative units) and external partners for information exchange
• Provide support to colleagues and brief staff on WHO and departmental digital communication procedures

Eligibility criteria

Age: 18 - 80

Required experience: 3 years

Nationality: Candidate must be a national, legal resident or hold refugee status in the country of assignment.

Assignment requirements

Relevant experience:

• 3 years

Languages:

• Arabic, Level: Fluent, Required
• French, Level: Fluent, Required
• English, Level: Fluent, Required

Required education level:

• Master's degree in Information systems, web content management, digital communications, technical writing, and multimedia content production, including social media and user interface/user experience support

Competencies and values:

• Professionalism: demonstrated understanding of operations relevant to WHO; technical capabilities or knowledge relevant or transferrable to WHO procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented;
• Integrity: demonstrate the values and ethical standards of the UN and WHO in daily activities and behaviors while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization's interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behavior; does not abuse power or authority.
• Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;
• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
• Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.
• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;
• Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary.
• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards WHO 's mission and vision, as well as to the UN Core Values.

Skills and experience:

• Essential
• 3 years of experience in information systems analysis and programming, systems administration and maintenance, software development, technical writing or related area is required, reduced to five for first-level university degree holders.
• Desirable
• Experience in Sitefinity web sites is desirable.
• Experience in user interface and user experience is desirable.
• Relevant experience in WHO or another UN agency an asset.
• Experience in InDesign, Photoshop, and the Adobe Creative Suite
• Other Considerations (e.g., Physical Workplace Conditions if other than normal office environment; IT skills)
• Work requires the use of standard software packages, and office equipment.
• Formal or self-training in the use of standard office software.
• Ability to use InDesign, Photoshop, and the Adobe Creative Suite an asset.
• Experience in content management systems such as Sitefinity an asset.
• - Knowing and managing yourself
• - Producing results
• - Fosters integration and teamwork
• - Moving forward in a changing environment
• - Functional Knowledge and Skills
• - Strong communicator and writer.
• - Ability to write non-technical text in flawless English. Excellent judgment.
• - Knowledge of social media.
• - Ability to work in a complex, multifaceted work environment.

Area(s) of expertise:

• Information technology, Communication, Security and protection

Driving license:

• -

Other information