Strategic Information Management Specialist, Amman, Jordan

General

Description of assignment title: Strategic Information Management Specialist - Supply Chain

Assignment country: Jordan

Duty stations: Amman

Work location: On UN premises

Expected start date: 09/12/2026

Duration: 12 months(with possibility of extension)Long-term benefits and allowances

Sustainable Development Goal: 2. Zero hunger

Host entity: WFP Jordan

Modality: Onsite

Type: International

Volunteer category: Specialist UCoS from Apr2026

Work schedule: Full-time

Number of Assignments: 1

Details

Mission and objectives:

• The mission of the World Food Programme is to save lives in emergencies and change lives by delivering food assistance and supporting communities to build resilience. Its objectives include ensuring that vulnerable populations have access to sufficient, safe, and nutritious food; supporting governments and partners in strengthening food security systems; and enabling rapid, efficient humanitarian response through logistics, supply chain, and emergency operations.
• The organization also works to address the root causes of hunger by promoting sustainable livelihoods, improving nutrition, and supporting long-term development efforts.

Context:

• WFP Jordan operates in one of the most complex humanitarian environments in the Middle East, providing food assistance and social protection support to refugees and school going children while serving as a critical logistics corridor for regional emergency operations, including the active response in Gaza and contingency preparations for Lebanon. As conflict, airspace disruptions, and large-scale displacement continue to reshape the regional landscape, WFP Jordan is increasingly required to scale up rapidly, coordinate across multiple response fronts, and maintain rigorous accountability to donors and headquarters.
• Within this context, WFP Jordan Supply Chain Unit sits at a critical juncture of WFP Jordan's operational delivery - managing in-country commodity flows, overseeing corridor logistics into Gaza and across the Levant, and coordinating with government, commercial service providers, and humanitarian partners. The work environment is dynamic and requires close coordination with multiple internal teams, including logistics, programme, and management, as well as external counterparts such as government authorities and operational partners. The position plays a key role in ensuring timely and clear information flow, supporting transparency, and enabling more efficient and predictable operations within the corridor.

Task description:

• Under the direct supervision of Head of Supply Chain, the incumbent will undertake the following responsibilities:
• Lead the end-to-end information management function, spanning strategic information design, Supply Chain project strategies, operational plans, concept note development, and stakeholder communication, ensuring accurate, timely, and transparent infor-mation flows across the corridor.
• Lead the development of concept notes and proposals for supply chain initiatives, en-suring clarity, logical flow, and alignment with WFP Jordan strategic vision and corpo-rate standards.
• Ensure delivery of daily operational updates and management briefs, synthesizing in-formation from multiple internal and open-source channels into concise, decision-ready formats for senior management.
• Lead the development of background research on supply chain operations, logistics trends, logistics corridors, and humanitarian contexts; distilling findings into structured summaries and analytical notes.
• Lead the drafting, formatting, and periodic review of Standard Operating Procedures (SOPs) for key supply chain processes, ensuring documentation remains current, ac-cessible, and compliant with WFP guidelines.
• Own and maintain unit's knowledge management framework - encompassing docu-ment repositories, filing structures, naming conventions, version control, and archiving, ensuring systematic knowledge retention, institutional memory, and audit readiness.
• Ensure the accuracy, completeness, and consistency of data used for internal report-ing and external coordination.
• Ensure timely and structured information flow between operational teams, Supply Chain Management, government entities, and partners.
• Lead the preparation of clear and concise management updates, highlighting key fig-ures, gaps, delays, and operational risks.
• Lead the analysis of operational trends and process mapping of bottlenecks across dispatch, customs clearance, and corridor crossing processes.
• Ensure delivery of ad hoc reporting, presentations, and data requests as required by the Jordan Corridor and Country Office
• During the first month of the assignment, the UN Volunteer will work closely with his/her direct supervisor to finalize an agreed-upon work plan. The work plan should outline key objectives and activities and include regular check ins with the supervisor to review progress and receive performance

Eligibility criteria

Age: 18 - 80

Required experience: 3 years

Donor priorities:

• .

Nationality: Candidate must be a national of a country other than the country of assignment.

Additional eligibility criteria:

• This assignment is funded by the Government of Korea and therefore specific criteria apply:
• - Candidates must be Korean nationals. Fluency in Korean is required.
• - Candidates must be 27 years of age at the time of application.
• - Candidates who have already served as UN Volunteer Specialist funded by the Government of Korea are not eligible to apply (former UN University and UN Youth Volunteers are eligible).
• - Serving UN Volunteers will not be considered for other UN Volunteer assignments until they reach three (3) months before the end of contract date of their current UN Volunteer assignment. This provision applies equally to first and subsequent contracts.
• - Candidates may apply to a maximum of three assignments and indicate the order of preference in the 'Additional remarks' field when filling in the application form.
• - Only shortlisted candidates will be contacted. The selection will be done by the UN Host Entity at the level of the country of assignment.
• APPLICATION DEADLINE: 19 July 2026
• +++ UN Volunteer entitlement calculator: https://app.unv.org/calculator +++

Assignment requirements

Relevant experience:

• 3 years

Languages:

• English, Level: Fluent, Required
• Arabic, Level: Working knowledge, Desirable

Required education level:

• Bachelor's degree in Business Administration, Business Development, or Supply Chain and Logistics

Competencies and values:

• Accountability
• Adaptability and Flexibility
• Building Trust
• Commitment and Motivation
• Commitment to Continuous Learning
• Communication
• Creativity
• Ethics and Values
• Integrity
• Knowledge Sharing
• Professionalism
• Respect for Diversity
• Technological Awareness
• Working in Teams

Skills and experience:

• Experience in:
• Information Management and Reporting
• Supply Chain and Logistics
• Skills in:
• Tableau
• Power Bi or similar visualization tools
• Microsoft Office
• Advanced Writing
• Proposal Writing

Area(s) of expertise:

• Communication, Logistics and Inventory

Driving license:

• -

Other information