Global Social Media Coordinator, Birmingham, United Kingdom

The Vacancy

Do you want to use your social media skills to change lives, influence opinions, and build a fairer world?

Have you experience developing and delivering impactful social media strategies?

Are you skilled in creating engaging multimedia content for diverse audiences?

At Islamic Relief Worldwide, we don't just communicate stories — we change lives through them.

As one of the world's leading humanitarian organisations, working in over 40 countries, we respond to disasters, tackle poverty, and support vulnerable communities. We're now looking for a talented and ambitious Global Social Media Coordinator to help bring this work to life online in a way that inspires action.

This role is the guardian of Islamic Relief Worldwide's voice on social media. You will manage our organic platforms, tell powerful stories, amplify global voices, and engage existing and new audiences. You will create compelling content that helps drive advocacy and fundraising and enhances our reputation as a trusted sector leader.

About the role:

You'll play a key role in shaping the voice of a globally recognised charity — managing platforms and telling compelling stories that inspire action, build trust, and connect with millions.

You will manage and grow our global presence across current and new platforms and create engaging, high-quality multimedia content. You will communicate the impact of Islamic Relief's humanitarian work, amplify the voices of the communities we serve around the world, and engage diverse audiences - from individual donors and policymakers to institutions and media.

You will deliver timely campaigns to support fundraising, advocacy, and emergency appeals and respond quickly to breaking news and global events.

The Global Social Media Coordinator will lead the development and delivery of our social media strategy, using data, new trends and partnerships to expand our reach and influence online.

About you:

You are a creative storyteller, strategic thinker, and confident communicator with a passion for using social media to drive meaningful impact and a commitment to IRW's mission and values.

You will ideally have:

• Significant experience managing social media for a large organisation or charity
• Proven experience developing and delivering impactful social media strategies
• Strong content creation skills across video, design, and copywriting
• Experience using social media for advocacy and fundraising campaigns
• Strong understanding of trends, algorithms, and emerging technologies (including AI)
• Ability to translate complex information into engaging, audience-friendly content
• Excellent written and verbal communication skills
• Creative, curious and always ahead of digital trends
• Calm and responsive under pressure, particularly during breaking news
• Highly organised, with strong attention to detail and ability to meet deadlines
• Collaborative and confident working with diverse global teams
• Proactive, solutions-focused and driven to continuously improve
• Strong alignment with Islamic Relief's values and humanitarian mission

For more information, please click on the Documents tab above to view the full job description.

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Why Join Islamic Relief Worldwide

• Be part of an organisation with a clear humanitarian mission and strong values
• Use your professional skills to make a real, meaningful global impact
• Work with passionate teams across the organisation

If you are talented, service-minded, resilient, highly motivated professional looking for a meaningful career, with a strong commitment to IRW's mission and values of sincerity, excellence, compassion, social justice and custodianship, we would love to hear from you!

PLEASE NOTE: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible!

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• Criminal records check
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

The Company

Islamic Relief is a faith-inspired humanitarian aid and development agency working to save and transform the lives of some of the world's most vulnerable people. We work in over 45 countries, assist people of all faiths and none according to need and do not discriminate in any way. Our proximity means we can often respond swiftly to emergencies and work in areas that other organisations cannot access.

We are the only UK-based Muslim faith-inspired charity to have been certified against the Core Humanitarian Standard on Quality and Accountability (CHS), which is designed to ensure that charities best meet the needs of the communities they serve.

Islamic Relief is a member of the Disasters Emergency Committee (DEC), we have Consultative Status with the UN Economic and Social Council, and we are a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement.

What We Offer

Islamic Relief Worldwide recognises our staff as our biggest asset, and so we offer a range of benefits designed to support their professional development, mental and physical health, and work/life balance.

For more information click here.

Personal learning and development opportunities

Annual leave and additional leave

Service related pension scheme

Maternity, paternity, adoption and shared parental leave and pay

Healthcare cash plan

Employee assistance support

Occupational advanced sick pay

Mental Health First Aiders

Charity volunteering

Cycle to Work scheme

On-site car parking

Field visits

Our Values

Sincerity

We are driven and motivated by sincerity to God and our duty to humanity.

Excellence

A commitment to excellence is a hallmark of our operations, programmes and conduct towards the vulnerable people we serve.

Compassion

Every life is precious, so we join other humanitarian actors in easing the suffering caused by disasters, poverty and injustice.

Social Justice

We empower poor and vulnerable people to have their rights fulfilled and to achieve their God-given potential.

Custodianship

We value and protect the Earth and its resources, including its people, and we aim to honour the trust people place in us to be transparent and accountable.