MedSuRe Program Delivery Senior Manager, Rockville, United States

Description

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Program Delivery Senior Manager will provide end to end programmatic operational excellence of the Medicines Supply Resilience (MedSuRe) Africa project, which is a multi-year, multi-country project that aims to increase regional production of quality-assured, African-made medicines in ways that are cost-competitive and climate-smart. In close collaboration with the MedSuRe Deputy Project Director, the Program Delivery Senior Manager will lead day-to-day project operations and implementation, ensuring effective coordination across teams and compliance with donor and contractual requirements. More specifically, the Program Delivery Senior Manager will manage the development of annual implementation planning, monitor timelines, and develop and oversee reporting processes among other tasks, to ensure high quality results. This position will oversee project management staff and support coordination across technical, finance, monitoring and evaluation (M&E), and partner teams to ensure timely, high-quality delivery of project objectives. The role also involves coordinating and communicating with stakeholders - including the donor, project partners, key external national, regional, and global stakeholders, and internal teams.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP's People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The MedSuRe Program Delivery Senior Manager has the following responsibilities:

• Holds end to end operational accountability for the timely and successful implementation of project activities across multiple workstreams and adherence to donor and contractual requirements.
• Leads development and execution of annual planning, preparation of high-quality and timely progress reports, and manages the quality control process for deliverable review and submission.
• Drives integration across technical, M&E, finance, and partner workstreams, proactively managing interdependencies, identifying risks, and resolving delivery challenges to maintain program timelines and quality standards.
• Designs, implements, and continuously improves project management systems, tools, and processes for project implementation that ensures efficient execution, contractual compliance and delivery of high-quality results.
• Serve as programmatic/operational point of contact for project partners, ensuring effective coordination, communication, and performance across consortium members. Leads subaward compliance, facilitate regular partner meetings, and proactively resolve risks or conflicts to maintain project quality and timelines that are dependent on partners.
• Leads donor management efforts in maintaining strong donor relationships, contributing to donor communications, and preparing briefings and presentations, and responding to donor inquiries.
• Manages program financial tracking and forecasting in collaboration with Finance, ensuring accurate expenditure monitoring, adherence to approved budgets, and compliance with donor requirements.
• Proactively identifies issues/risks, including escalation in a timely manner and the facilitation of resolution with appropriate management staff.
• Oversee the full lifecycle of consultant and vendor engagements, including scope development, procurement, contract development and administration, onboarding, and performance monitoring, while ensuring compliance with donor rules and regulations and USP policies. This includes but is not limited to managing the drafting of scopes of work with technical staff, managing the onboarding process and all contract administration, and monitoring progress towards deliverables.
• Overseas good records management, according to USP and donor policies and promotes strong project knowledge and information management.
• Provides direct supervision and performance management of assigned project management staff. Coaches, mentors, and develops team members to strengthen project management capacity and support career growth.
• Supports Deputy Project Director in resource planning and workload management across the project team to ensure appropriate staffing, role clarity, and optimal team performance.
• Other duties as assigned.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• Bachelor's Degree - International Development, Public health, Science or other relevant degree.
• Eight (8) years of project management experience with five (5) years focused on donor-funded (e.g., Unitaid, US Government funding agencies, World Bank, Global Fund, Foundations etc.) programs.
• Demonstrated experience establishing program management systems and processes.
• Demonstrated experience in managing and coordinating complex consortium donor-funded projects.
• Proven experience supervising and developing project teams.
• Strong written and verbal communication skills.
• Ability to travel up to 25% of the time.

Additional Desired Preferences

• Master's degree (e.g., MPH, MBA, MPA, or equivalent) strongly preferred.
• PMP certification.
• Ability to work independently and manage multiple workflows, while effectively managing project timelines and deliverable schedules.
• Knowledge of multiple donor policies and procedures and prior management of donor-funded programs.
• Monitoring and evaluation experience with donor-funded projects.
• Proven skills in group facilitation, team building, and partner coordination.
• Ability to build relationships and interact effectively with technical experts, other partners and donor agencies.
• Prior experience and success working in complex environments, with teams whose members are physically located in different time zones and geographic areas.
• Professional and able to communicate effectively with colleagues and key external stakeholders.
• Excellent interpersonal and organizational skills with strong attention to detail.
• Fluency in another language, such as French, Spanish or Portuguese, with ability to communicate (written and verbal) with key stakeholders.
• Ability to demonstrate the highest degree of ethics and integrity.
• Ability to work in cross-cultural settings.

Supervisory Responsibilities

Yes, potentially 2-3 direct reports.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Compensation:

Base Salary Range: USD $139,453.00 - $173,900.00 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.