IT Windows Senior Engineer, Krakow, Poland

 

Division: Group Technology Services (GTS)

Your Role

As a Windows Care Engineer, you will provide 2nd and 3rd level support for Windows servers (2012, 2016, 2019, 2022, and later) in a complex and hybrid infrastructure.

Your Responsibilities

As a Windows Care Engineer, you will:

  • Handle requests, incidents, problems, and changes across both Production and Non-Production environments
  • Manage network shares, backups, restores, and related infrastructure components
  • Contribute to strategic infrastructure projects and roadmap planning
  • Apply Microsoft security patches using Ansible and other automation tools
  • Provide support during business hours (08:00-18:00 CET)
  • Participate in on-call support outside business hours for Production systems (Watch Duty rotation)
  • Weekend work as part of a scheduled rotation

Technical Requirements

  • Proficiency in PowerShell and knowledges of Ansible
  • Good knowledges of Microsoft Patch Management solutions (WSUS, Windows Updates, Azure Update Manager)
  • Experience with Windows Server (2012-2022+) in virtualized environments (e.g., VMware)
  • Solid understanding of Group Policy, File Servers, Active Directory, Networker, Cohesity, DNS, NAS, and SAN
  • Familiarity with clustering solutions (e.g., Failover Cluster, Always On) and server hardware (e.g., HP, Vblock)
  • Good understanding of TCP/IP networking fundamentals
  • Experience with Infrastructure as Code practices
  • Fluency in English, both written and spoken

Soft Skills

  • Fast learner with strong self-directed motivation
  • Adaptable to fast-changing environments
  • Organized and efficient in operational contexts
  • Calm under pressure with a constructive mindset
  • Team player with strong communication skills
  • Analytical thinker with a structured approach to problem-solving
  • Familiarity with Agile methodology is a plus
  • Solution-oriented and focused on delivering value to internal and external clients

What We Offer

  • A friendly, collaborative, and supportive team
  • Daily challenges that keep work exciting and meaningful
  • Continuous learning through hands-on experience and knowledge sharing
  • Opportunity to work with modern technologies as part of Euroclear's infrastructure transformation

Please note that this is a permanent position, and we do not offer freelance or contract arrangements for this role.

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