The Lived Consumer Experience in Product Safety [Session 1], World Consumer Rights Day 2026

The Lived Consumer Experience in Product Safety [Session 1], World Consumer Rights Day 2026

Safe Products, Confident Consumers Dialogues Consumer organisations are often the first to identify unsafe products and systemic failures in protection. In this session, Consumers International Members from across regions will share frontline insights on where product safety systems are failing consumers, which risks and products are causing recurring harm, and how consumer-led action — from testing and research to advocacy and collaboration — is driving impact. Grounded in lived consumer experience, the discussion will surface shared priorities and set the direction for collective advocacy beyond World Consumer Rights Day and through 2026. Moderated by: Jon Duffy Chief Executive Officer Consumer NZ Special address by: Rémi Lang Officer in charge of the Competition and Consumer Policies Branch UN Trade and Development Speakers: Esben Grønborg Geist Deputy Director Danish Consumer Council Francis Ho Deputy Chief Executive Hong Kong Consumer Council Sandra Molenaar Chief Executive Officer Consumentenbond (Netherlands) #WorldConsumerRightsDay #ProductSafety